Terms and Conditions
Thank you for getting in touch with us. Please find our terms and conditions below and let us know if you have any questions.
This is the User Agreement: www.servelike.ca
ServeLike Inc. provides an online platform through our website at https://www.servelike.ca/ which connects the Users to each other and permits them to get their work completed, which includes business-related and personal services, as well as to outsource tasks to other users.
1. SCOPE OF SERVELIKE SERVICE
1.1 The Task Posters are permitted to be able to publish their tasks on the ServeLike platform.
1.2 It is to the sole discretion of the Task Poster to modify or even cancel a posted task. However, this needs to be prior to the acceptance of an offer from a ServeLike Worker. After a modification is made, ServeLike reserves the right to remove all offers received prior to the modification.
1.3 The ServeLike platform also enables each ServeLike Workers to make their offer for each posted task, parts of which may be accessible by the public internet users, who need not necessarily be ServeLike platform Users.
1.4 Once the Task Contract ends after completion of the task, it is strongly encouraged for both parties to leave their review and feedback about the services provided by the ServeLike platform.
1.5 A Task Contract is generated between the Task Poster and the ServeLike worker once the offer is accepted by the Task Poster.
1.6 After the creation of a Task Contract, it could be modified between the ServeLike Tasker and Task Poster while remaining on the ServeLike platform.
1.7 The creation of the Task Contract requires the Task Poster to make the agreed payment to the Escrow account.
1.8 The creation of Task Contract means that ServeLike platform has provided its Services and therefore the Fees are due to be paid.
1.9 After 24 hour duration of task completion, if the Task Poster has not marked the task as complete, then ServeLike reserves the right of closing the task and releasing the payment to the ServeLike Tasker.
1.10 It is the duty of the ServeLike Tasker to render the services as mentioned in the Task Contract.
1.11 Upon completion of the Task, it requires the ServeLike Tasker to mark the task as ‘Complete’ on the ServeLike Platform.
1.12 Once the Tasker marks the task as complete, it also requires the Task Poster to mark the task as ‘Close’ on the ServeLike Platform.
1.13 After the Task Poster authorizes the completion of the task, then the payment will be released from the Escrow account to the Tasker.
2. ServeLike’S ROLE AND OBLIGATIONS
2.1 ServeLike only acts as a Platform which allows the Users to publish their tasks and also enables them to make offers to posted tasks.
2.2 The Users of ServeLike platform needs to be above 18 years of age.
2.3 The Users of ServeLike platform has to be people only, however, it permits the Users to represent a business firm.
2.4 ServeLike is free from holding any responsibility for the information shared by the Users on their platform. For example, ServeLike disclaims any warranty to the truth or accuracy of the User’s information and their claims to complete the tasks or deliver services. Equally, it also denies any responsibility to the honesty of information provided by the Task poster and in their ability to make the payments for their posted tasks.
2.5 ServeLike reserves the rights to deny a person from becoming a ServeLike User as well as to remove or suspend a current User account.
2.6 There are no charges to register or create an account on the ServeLike platform. It is absolutely free for the Task Poster to publish their tasks, and for other Users to review the posted tasks and other contents displayed in the platform.
2.7 The interaction between the Task Poster and the Tasker is independent of any liability from the ServeLike platform, which covers the description, performance, or delivery of Services but it could be more than that.
2.8 ServeLike may help or involve in the mediation of any dispute between their Users in the interest of improving the User experience, however it has no obligations to do so.
2.9 Except for liability in relation to any Non-Excludable Condition, the ServeLike Service is provided on an "as is" basis and without any warranty or condition, express or implied. To the extent permitted by law, we and our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement to extent allowed by law.
3. USER OBLIGATIONS
3.1 You will at all times:
(a) Abide by all the policies in this Agreement and all the applicable laws and regulations
(b) Provide only honest and correct information on the ServeLike Platform;
(c) Fulfill the obligations of the Task Contract to other User in a highly efficient and prompt manner
(d) Beware of the laws that needs to be complied to while You are using the ServeLike platform, and also as a Task Poster or as a Tasker.
3.2 You should be in control of Your ServeLike account’s activities and neither Your account nor any of its contents should be used by another person, transferred or sold to another person.
3.3 You approve that any content on the ServeLike platform, whether pertaining to information provided by the ServeLike platform, its Users or a third party may not be used for other purposes such as third party sites or other business purposes except when permitted by ServeLike.
3.4 You must not use ServeLike for any illegitimate or immoral purposes.
3.5 You endow ServeLike the rights to use, duplicate, or amend any contents of the ServeLike platform and this granted access is free from any restrictions, royalty charges, and could be used globally. As approved by this Agreement, ServeLike could use it for purposes such as publishing on the platform, for the provision or promotion of ServeLike services.
3.6 You consent that the information published on the ServeLike platform does not cause any possible or actual harm to the others in any way whatsoever. This comprises any harm due to monetary loss on ServeLike although it is not limited to only that.
3.7 The contents or any information provided to ServeLike platform or to the posted tasks must be kept current and without failing to abide by the terms in this Agreement and should not:
(a) be untrue, incorrect, or misrepresenting;
(b) be falsified and neither include the trade of any forged items nor items of theft;
(c) be any encroachment into the rights and policies of a third party including the copyright, patent, trademark, trade secret or other proprietary rights or intellectual property rights, rights of publicity, confidentiality or privacy of the third party;
(d) disobey the law and order and other appropriate regulations related to import and export, consumer protection, unfair competition, criminal law, antidiscrimination, and trade practices/fair trading, although it is not limited to areas mentioned here;
(e) offend or cause defame or harassment to anyone;
(f) contain any material that is rated indecent, including but not limited to images which are considered indecent, unsuitable, or illegal that is at the exclusive discretion of ServeLike;
(g) contain any materials such as data, code, or any other information that causes disruption, either knowingly or unknowingly, to the functionality of the ServeLike platform. This involves but not only confined to viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programs that may result in modification, deletion, or destruction, or may adversely affect or deceitfully interfere with unauthorized access or extraction of data, system, or personal details.
3.8 Being a ServeLike Tasker, You need to have the right to work in Canada and to provide the Services under a Task Contract. You also need to abide by the tax and regulatory laws with regard to the any payments received under a Tasker Contract, which includes the Tasker payment as well.
3.9 Unless otherwise the law, this Agreement, an agreement between the User and a third party provider or any of our other policies prohibits the provision of services, the task Contract needs to be abided by while providing the services to the Task Posters.
3.10 Occasionally, the ServeLike Platform may function by making use of the location-based or map-based information. The information regarding the location of the Task posters and ServeLike Taskers may be shown to whoever is browsing the ServeLike platform. It is the responsibility of the Task poster to provide the address including the street and suburb at which the services need to be supplied. However, personal details of the Task poster including his full name, street number, phone number, or email address should not be displayed in any posted tasks or in any publicly accessed area on the ServeLike platform.
3.11 During the provision of Services, You should not demand an additional fee apart from the Tasker payment.
3.12 You should not request additional payments from the Task Poster external to the ServeLike Platform
3.13 During circumstances when the ServeLike Tasker accepts to take charge of the payment required for completion of some Services (such as provision of equipment required for Service completion), then it remains the sole responsibility of the ServeLike Tasker for recovering any repayment from the Task Poster. ServeLike recommends ServeLike Tasker to not incur costs prior to the Task Payment unless when the ServeLike Tasker remains assured that the Task Poster will make the appropriate reimbursements.
3.14 It is at the absolute discretion of ServeLike to remove any materials or contents related to a posted Task or a submitted Offer on the ServeLike platform or the cancellation or suspension of Your ServeLike account and/or any Task Contracts if ServeLike finds any breach to the obligations in this clause.
4.1 Once the Task Contract is created, the Users are indebted to pay the ServeLike fees that will automatically be taken from the User’s Escrow account which holds the task payment.
4.2 Occasionally, ServeLike may modify the Fees as well as the payment terms. These modifications will come into effect after 14 days, since the day You are notified of the change through a message delivered into Your ServeLike platform or notified when You are logged in next.
4.3 Any cost that may occur to the ServeLike Tasker in order to provide the complete Services will not be calculated in the inclusion of any fees.
4.4 Fees incurred as a result of Third Party Service providers will not be included, which will be paid in conformance to a separate arrangement between Third Party Service provider and User.
4.5 The payments made to ServeLike cannot be refunded or cancelled, in accordance with Your rights falling under any Non-Excludable conditions.
4.6 Any new services introduced to the ServeLike platform will be applied and payable from the establishment of that service.
4.7 It is at the sole discretion of ServeLike to make the modifications to the Fees and the payment terms temporarily, about which You will be notified through the account.
5. PAYMENTS AND REFUNDS
(a) there is a mutual agreement for cancellation between the Task Poster and the ServeLike Tasker or
(b) Task Contract is cancelled following genuine attempts by a Task Poster to communicate with the ServeLike Tasker for accomplishing the Task Contract;
(c) If ServeLike is satisfied, it is at their discretion to return the Task payment to the Task Poster,
the ServeLike will release the Tasker Payment secured in the Escrow Account to the Task Poster. Any additional paytment corresponding to the Fees obtained with regard to the Task Contract may be paid by the ServeLike platform on behalf of the ServeLike Tasker towards the Task Poster.
5.2 In accordance with the above clause, if the ServeLike pays on behalf of the ServeLike Tasker, then the ServeLike Tasker will be indebted to return the payment to ServeLike.
5.3 Under any circumstances, if the Tasker Payment cannot be released to the ServeLike Tasker or refunded to the Task Poster (depending on the case) or if there is an absence of any claim on the Tasker Payment, then it is bound to be held in the Escrow Account until being paid or otherwise, for a duration up to three months since the date the Task Payment was first paid to the Escrow Account by the Task Poster.
5.4 In accordance with the 3 months mentioned in the above clause, after which there is still no dispute with regard to the Tasker payment, then it will be converted to be credits for the Task Poster.
6. PAYMENT FACILITY
The Escrow account for ServeLike could be provided by an Escrow provider.
7. VERIFICATION & BADGES
7.1 Identity Verification Services may be used by ServeLike
7.2 You approve that the ServeLike Identity Verification Services may not be fully accurate, as they depend on the information provided by the User and third party information/verification services, to which You indicate Your consent.
7.3 It remains Your sole responsibility and ServeLike denies liability towards any use that has arisen from the Identity Verification Services of ServeLike.
7.4 Modifications towards the ServeLike Identity Verification Services may be made at any time.
7.5 An User-driven system for providing feedback to review Users may be included on the ServeLike Platform.
7.6 ServeLike Taskers may be provided with Verification Icons by the ServeLike platform upon request and it is organized on behalf of the ServeLike Taskers for a charge. The provision of the Verification Icon may demand the submission of certain information or documentation from the ServeLike Tasker, complying with the terms of ServeLike or a third party verifier. The information or the documentation provided by the ServeLike Tasker needs to be true and accurate, and it remains the sole responsibility of the ServeLike Tasker to confirm that. Also, if any Verification Icon is invalid, it needs to be informed to the ServeLike platform immediately.
7.7 It is at the discretion of ServeLike to supply a Verification Icon or a ServeLike Badge to a ServeLike Tasker. Additionally, the ServeLike Worker is permitted to exhibit and use the Verification Icon or ServeLike Badge, or any verifications acquired due to the above only on the ServeLike Platform.
7.8 If You breach any of the terms mentioned in this Agreement, then it is at the discretion of ServeLike to not issue, or even cancel without prior notice, a Verification Icon or ServeLike Badge. The cancellation also applies if the Verification Icon or the ServeLike Badge has been obtained in an unauthorized and inappropriate manner, or is invalid, or for any other reason that demands its removal.
8.1 Third-party insurances may be available for Users to insure specific Task Contracts, for which the Terms and Conditions can be obtained from the ServeLike website. All the insurance policies are provided by third party services, whose terms will need to be complied by.
8.2 ServeLike denies responsibility for the adequacy or appropriateness of the insurance policies, which needs to be deemed adequate by each User and urges the Users to checks if any additional insurance such as the workers compensation insurance would be required.
8.3 Sometimes, ServeLike may also provide insurance on accidental property and injury to ServeLike Taskers for certain Tasks. You admit and give Your consent to the application of the below clause if any claim is produced related to the goods and/or services provided by the ServeLike Tasker, and if the insurance provided by ServeLike responds to the claims (if any). In case of such a claim, ServeLike reserves the right to make a claim under such a policy and to obtain any excess or deductible payment related to the claim from the ServeLike Tasker. During such claims where the insurer evaluates that the ServeLike is accountable for the claim, then ServeLike is liable to accept that evaluation. Further, if You decide not to pay any outstanding excess as per this clause, then ServeLike may choose to deduct part or full of the excess payment from any upcoming money it may owe towards the ServeLike Tasker.
8.4 ServeLike Tasker admits and gives his/her consent to the application of the below clause that if any claim is produced related to the goods and/or services provided by the ServeLike Tasker, and if the insurance provided by ServeLike (if any) is unresponsive towards the claim or if the claim is less than the excess amount payable to the insurer. ServeLike may choose to close the claim by paying an amount to the insurer. If the ServeLike Tasker was/would be found responsible towards payment of the claim, then ServeLike reserves the right to obtain the amount from the ServeLike Tasker, ServeLike may choose to deduct part or full of the excess payment from any upcoming money it may owe towards the ServeLike Tasker.
9.1 If ServeLike considers any feedback about You or Your feedback to other Users to be derogatory, then ServeLike reserves the right to suspend or terminate Your account at any time.
9.2 The ‘Report’ or the ‘Contact ServeLike’ functions are present on the ServeLike platform to register Your complaints against any comments made on the platform
10. LIMITATION OF LIABILITY
10.1 Unless during breach of Non-Excludable conditions, ServeLike disclaims any responsibility for losses or damages that may incur, provided they are within the limits of the law. The losses may be, known and unknown, suspected and unsuspected, disclosed and undisclosed, of diverse types such as actual, special, direct, indirect and consequential losses. It could also include consequences due to provision of incorrect information, or even not having the required fitness to complete the services, although it is not limited to the instances mentioned here. It could also originate with respect to the transactions between Task Posters and Taskers.
10.2 Unless during breach of Non-Excludable conditions, ServeLike disclaims any responsibility for losses or damages that may incur, provided they are within the limits of the law. The losses may be, known and unknown, suspected and unsuspected, disclosed and undisclosed, of diverse types such as actual, special, direct, indirect and consequential losses. It could also include consequences due to provision of incorrect information, or even not having the required fitness to complete the services, although it is not limited to the instances mentioned here. It could also originate with respect to the transactions between You and Third Party Service Providers who may be occasionally involved on the ServeLike Platform.
10.3 With the exception to breach of Non-Excludable conditions, the liability of ServeLike to any User is restricted to the full amount paid by that User to ServeLike during the duration of twelve months before the incident incurring the liability or $50, whichever is more.
10.4 The liability of ServeLike to You for the breach of any Non-Excludable condition which cannot be limited by law is restricted to the resupply, replacement or repair, or payment towards these for the goods whose breach occurred, or providing the services or cost of the services again during which the breach occurred.
12. MODIFICATIONS TO THE AGREEMENT
12.1 ServeLike may occasionally amend this Agreement or the Policies (with updates notified through the relevant ServeLike pages on which the amendments are shown). ServeLike provides notifications to these modifications either to Your ServeLike account or by notifying at your next login.
12.2 During instances where an evident acceptance to the terms is displayed by You, such as by clicking the button showing ‘I accept’, or while using the ServeLike platform in any manner which includes the actions with respect to a Task Contract, the modifications will come into effect immediately. Otherwise, it takes 30 days since the amendments are notified to You to come into effect.
12.3 In case of any disagreement to terms mentioned in this Agreement or towards any of our policies, You should inform ServeLike, after which Your ServeLike account will be terminated and Your usage of ServeLike services will be disrupted. Unless a written document is signed by You and ServeLike, the terms of this Agreement of policies cannot be amended which is clearly described and authorized by this Agreement.
13. NO AGENCY
This Agreement does not entitle the creation of any agency, partnership, joint venture, employee-employer or any other similar relationships. To be specific, You do not possess any right to hold Servelike, its related entities or affiliates in any way whatsoever. ServeLike also confirms that all the services provided by the Third Party that may be endorsed on the ServeLike Platform are exclusively provided by the Third Party Service providers. Within the limits of the law, ServeLike denies any liability that may arise due to any loss or damage caused by You in any means, as a result of the performance rates of such Third Party Service.
14.1 As mentioned in the Terms and Conditions of the Third Party Service Providers, notices pertaining to the performance of Third Party Services must be supplied to such Third Party Service Providers.
14.2 Unless otherwise stated, issuance of any notices should be provided through email or registered ordinary post, either to the contact address of ServeLike as shown on the ServeLike Platform, or to the contact address of the Servelike User as supplied during the registration. The notice shall be considered to be given if: (a)An email is sent, 24 hours after email is sent, except when the Task Poster receives notification that email address is no longer valid or the email is no longer deliverable, and (b) A pre-post is sent, three business days since the date of posting, or on the seventh business day since the date of posting when it is sent to or sent from the external to Canada.
15. MEDIATION AND DISPUTE RESOLUTION
15.1 By this Agreement You acknowledge and consent to using the information about other ServeLike Users, provided by ServeLike in case of dispute resolution, for not any other purposes other than its intended purpose, which is for the resolution of the dispute. You will guarantee ServeLike against any other use of this information.
15.2 In the case of a failure to resolve the dispute between Users directly, ServeLike may enable access to a Dispute service from a Third party, and in such cases each party may require the other party to submit to the Third party dispute service. The service provided by such a third party is bound to the terms and policies stated by the third party dispute service. It also endows the Users to be bound responsible for any costs that may incur while obtaining services from the third party dispute service, subject to the third party terms and conditions.
15.3 In case of any complaints about the ServeLike services, You can contact us here email@example.com"
15.4 Any disputes with the third party Service provider should be resolved in accordance with the service terms of the Third Party Service Provider.
15.5 It is strongly encouraged to resolve the disputes, which also includes refund or return claims directly between the Users. ServeLike reserves the right to share Your information to other parties involved in the dispute if found appropriate to do so, to which You are bound to acknowledge and approve as per this Agreement.
15.6 ServeLike reserves the right to hold any Task payment in the Escrow account, in case of a dispute until the dispute is resolved.
16.1 Terms and conditions of the Third Party Service providers should be complied to for third party services.
16.2 Your account as well as this Agreement may be terminated by You or ServeLike at any time due to any reason.
16.3 Following termination of Your ServeLike account, You are not permitted to create any further accounts without the approval from ServeLike, and it is at the sole discretion of ServeLike to terminate any further ServeLike accounts You may operate
16.4 Agreement termination does not impact any Task Contract that is between ServeLike Users and it requires the Users to comply to the Task Contract terms such as provision of services or making the Task payment in accordance with the Task Contract.
16.5 Even after of this Agreement is terminated or expired, these terms such as Sections (Fees), (Limitation of Liability) and (Mediation and Dispute Resolution) and any others, which by their nature, will continue to apply.
17.1 The conformance between the ServeLike and its Users is stated in this Agreement in accordance with the subject matter.
17.2 This Agreement is subject to the laws of Toronto, Canada; You and ServeLike come under the exclusive jurisdiction of the courts of Toronto, Canada.
17.3 ServeLike reserves the right to assign this Agreement to a third party without Your consent, however, the User should still abide by the Agreement terms.
17.4 The terms in this Agreement are divisible, enabling the separation of any terms that are no longer valid or that cannot be put into action. The functionality of the remaining terms of this Agreement will continue to be valid.
ServeLike Glossary contains the meanings for the terms used in this Task Contract. A Task Contract is created between the Task Poster and the Tasker, subject to the ServeLike Agreement. The Task Contract is created on the following terms:
1. DATE OF COMMENCEMENT AND TERMS
1.1 Once the Task Poster accepts the offer made by the Tasker to provide services for a posted task, a Task Contract is created.
1.2 The Task Contract will be subject to clause 7 until termination of the Contract
2.1 The Services offered by the Tasker will in accordance with a proper and professional manner.
2.2 The Services offered by the Tasker must be provided at the time and location that is agreed to.
3.1 It warrants that the information provided by each party in the formation of the Task Contract is true and precise.
3.2 The Tasker warrants that he/she possess the required licenses in Canada for the right to work and provide Services.
3.3 It warrants that the Consumer Guarantees are included in the Task Contract by the parties, irrespective of whether it is included by law.
4. PAYMENT OR CANCELLATION
4.1 If an arrangement is reached between the parties for cancellation of the task Contract, or if the tasker is no longer able to be contacted by the Task Poster, then the Task Payment will be handled according to the User Agreement.
4.2 It requires the Task Poster to make Task Payment into the Escrow Account upon formation of the Task Contract.
4.3 It requires the tasker to notify the ServeLike Platform once the Services are completed.
4.4 Once the services are completed by the Task Poster, he/she will need to confirm whether the completion, if it is completed in accordance with clause 2 then it requires the Task Poster to release the tasker paytment from the Escrow account.
5. LIMITATION OF LIABILITY
5.1 Unless for the liability for a breach of Non-Excludable conditions, the parties will exclude all the Consequential Loss that resulted from or in association to the Services, and any claims due to any reason by third person , or due to this Task Contract, or if the loss was intentional by the parties who created the breach, or if the loss was otherwise predictable.
5.2 The liability of the parties to each other is limited to the amount of the Task Payment, unless for a breach of any Non-Excludable conditions.
6.1 Informal negotiations will be tried out between the parties, which could be by email, phone, or other means, in order to settle a dispute within 14 days.
6.2 The inability of the parties to settle the dispute amicably according to previous clause will lead to either of the parties referring to the Third party dispute services, subject to the terms and conditions of the third party dispute services.
7. TERMINATION OF CONTRACT
Termination of the task Contract will happen when:
(a) Completion of Services and release of Task Payment from the Escrow Account occur;
(b) Termination or suspension of a party from the Servelike Platform, on selection from a third party;
(c) If agreed by the parties or by any External Dispute Agencies; or
(d) ServeLike issues notification, subject to the party's ServeLike Agreement.
8. APPLICATION OF POLICIES
The applicable Policies are included by the parties by reference.
9. GOVERNING LAW
The laws of Toronto, Canada governs this task Contract and the parties fall under the exclusive juris
1Yonge Street, Suit 1801
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